Senior Technical Services & Operations Specialist

Qualifications we are looking for:

• Bachelor’s degree in Mechanical Engineering, Chemical Engineering, or a related engineering discipline,
• At least 5 years of relevant professional experience, preferably in lubricants, maintenance, technical services, or industrial field operations,
• Experience in managing and coordinating technical and/or field teams, preferably across multiple locations,
• Strong knowledge of lubricants, lubrication practices, and industrial applications,
• Knowledge of mechanical maintenance, preventive maintenance, and rotating equipment,
• Experience in coordinating field operations, troubleshooting technical issues, and implementing continuous improvement activities,
• Strong customer orientation with effective stakeholder management and communication skills,
• Strong planning, coordination, problem-solving, and team management capabilities,
• Ability to combine field experience with technical analysis and reporting,
• At least Upper-Intermediate level of English,
• Good command of MS Office programs,
• Flexibility to travel in line with field and operational requirements.

Your areas of responsibility:

• Managing and coordinating technical and field teams, ensuring effective workforce planning, work scheduling, and operational continuity,
• Coordinating operational, administrative, and people-related matters concerning field teams in collaboration with relevant functions,
• Supporting team members in developing their areas of technical expertise by providing guidance, training, and know-how transfer,
• Ensuring effective management of day-to-day technical operations in line with customer requirements, company standards, and HS&E principles,
• Leading field operations related to lubricants, lubrication practices, and mechanical maintenance activities, ensuring technical issues are identified and resolved effectively,
• Coordinating preventive and corrective maintenance activities, particularly for rotating equipment, and supporting the continuous improvement of maintenance and lubrication practices,
• Managing and developing the Fullcheck service portfolio in line with market needs, customer expectations, and technological developments,
• Developing and maintaining technical tools and services to support Industrial Sales Teams,
• Managing customer technical requirements and maintaining effective communication with customers regarding ongoing field operations, technical issues, and improvement opportunities,
• Managing the technical complaint process and coordinating necessary actions to ensure customer issues are resolved promptly and satisfactorily,
• Planning and monitoring product and lubricant trials in the field, evaluating their technical performance, and ensuring effective reporting of results and benefits,
• Following developments in lubricants, base oils, additives, lubrication technologies, and competitor products/services, and transferring relevant technical know-how to the teams,
• Participating in technical meetings with suppliers, global partners, and other relevant stakeholders, and ensuring effective knowledge sharing within the organization,
• Managing internal and external technical training activities and supporting the continuous technical development of field teams,
• Ensuring the preparation of technical reports, benefit analyses, best-practice studies, and practical technical documentation related to lubricants and lubrication technologies.

Our Advantages

Fuchs offers a challenging yet rewarding work environment where employees are encouraged to develop and advance their professional careers. In this role, you will contribute to a variety of projects that will expand your professional experience and strengthen your competencies in a global context. The position also provides a comprehensive benefits package.