IT Intern
Isando - Johannesburg, ZA, 1600
Your areas of responsibility:
- Providing 1st level telephone and deskside IT support, diagnosing or logging IT technical incidents and requests.
- Adhering to IT service desk, service level requirements and priorities for optimal customer satisfaction.
- Provide IT administrative office support and conduct IT maintenance to ensure correct IT standards.
- Delivering on infrastructure device installations, moves, additions and exchanges, when needed.
- Adhering to IT policies and procedures, standards, approved configurations, and user profiles.
Qualifications and skills we are looking for:
- Completed IT Degree or Technology Diploma.
- Minimum A+ and N+ or Security+ with certification.
- 2 years competency in hardware, software and end-user support advantageous.
- Previous work exposure in an IT support department or IT call desk beneficial.
- High MS Office proficiency.
These are your benefits:
- An interesting and varied work environment.
- A 12-month work-based learning.
- Continuous coaching and mentoring opportunity.
- Work experience within the manufacturing industry.
Do you have any questions? ZA-vacancies@fuchs.com will be more than happy to answer them!