Industrial Field Service Technician

MOVING YOUR WORLD by focusing on your success:

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow.  We stand behind our core values: trust, creating value, respect, reliability, and integrity. Ours is a culture that fosters creativity and empowerment, values work/life balance, and gives you the freedom to excel. At FUCHS we aim to nurture your capabilities, ideas and career.

Salary Range:

FUCHS offers a competitive salary commensurate with experience in a similar position. The salary range for this position is $65,000 - $70,000 per year, but actual salary will vary depending upon a new hire’s experience and qualifications as well as internal equity.

Your Responsibilities:

The Field Service Technician will report to the Sales Director and will assist sales in the routine maintenance of existing customers, the troubleshooting of problems at existing customer sites, and the execution of field trials at new or existing customers. Specific responsibilities will include:

• Routine maintenance at existing customers
• Pulling samples from existing systems
• On-site testing of systems
• Completion of technical service requests and log sheets
• Submission of samples to the laboratory
• Completion of service reports
• Trouble shooting of problems at existing customers
• Evaluating the conditions of products in the system
• Investigating the customer's equipment as it relates to product performance
• Execution of field trials at new or existing customers 
• Trial preparation to include cleaning of systems, insuring proper supplies are preordered and available, etc.
• Installation and monitoring of trial materials
• Ensuring trial parameters are controlled and documented
• Collection of pertinent data during the trial and writing trial reports

• Travel
  • This position requires regular regional travel throughout Alabama, Tennessee, Georgia, and Mississippi, including approximately six overnight stays per month. Travel will primarily involve customer site visits, field service activities, and collaboration with regional sales personnel. 

Qualifications we are looking for:

• The ideal candidate will possess a Bachelor‘s degree in a technical discipline or equivalent work experience demonstrating a high aptitude of mechanical ability and interested in a sales or technical career opportunity at FUCHS.
• Strong verbal and written communication with a high degree of problem solving skills. 
• Detail oriented with the ability to manage multiple priorities. 
• Flexibility to travel on short notice and handle unanticipated situations. 
• Teamwork, collaboration, and self-motivation are essential. 

These are your benefits:

FUCHS offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals.  In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace.  The position also offers an excellent compensation package and a comprehensive suite of benefits. 

FUCHS Lubricants Co. is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v).

Do you have any questions? Jordan Hallow (jordan.hallow@fuchs.com) will be more than happy to answer them!