Service Manager

Date: Nov 20, 2022

Location: Auburn Hills, MI, US

Company: FUCHS Group

Welcome to the FUCHS Group, the world’s number one independent manufacturer of lubricants and related specialties. As a global company with roots in Germany, we expand the possibilities of whole industries, such as the automotive and aerospace sectors. More than 5,000 employees look closer, dig deeper and think further to create innovations and develop markets. That is what drives and connects us. We encourage our employees to expand their potential and grow together with us. Explore your specialties by joining us as
Service Manager Next possible start date | Auburn Hills, MI

About FUCHS:

Fuchs Lubricants Co. is the United States operating unit of Fuchs Petrolub S.E., the world's largest independent manufacturer of specialty lubricants with global sales of over $2.5 Billion. We provide high quality lubricants and services to a wide range of industries such as automotive, appliance, aerospace manufacturers, pharmaceuticals, transportation, food and beverage, mining, and energy. The organization is constantly developing new technology to meet the ever-changing demands of modern industry and we are recognized for providing world-class technical support to our strong customer base.



Your Responsibilities:

The Service Manager provides relationship management to multiple customers in the Michigan, Indiana & Northern Ohio area. This is an important part of our growth strategy and we are looking for someone that will bring the energy, enthusiasm and the results-focused approach necessary to meet our aggressive targets.

  • Account management - customer reporting and communication to ensure our service demonstrates repeatable results
  • Responsible for compliance of account to all service provision KPIs
  • Day to day management of service supervisors
  • Provide technical guidance related to our on site services
  • Assist in hiring, onboarding, and training of Service Technicians
  • Meet account fiscal targets
  • Cultivate strong team relationships


Qualifications we are looking for:

  • Bachelor’s Degree in an Engineering discipline is required.
  • Exceptional communication skills
  • Strong computer skills (MS Office)
  • Intense customer service/ focus
  • Strong technical knowledge of industrial process operations (waste water, wash systems, lubricants)
  • Ability to travel throughout the Midwest approximately 50%
  • Previous supervisory experience



These are your benefits:

Fuchs offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals.  In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace.  The position also offers an excellent compensation package and a comprehensive suite of benefits. 


Fuchs Lubricants Co. is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace

Excel beyond your limitations and contribute your ideas in the flat hierarchies of a family-run company listed on the MDAX. Please apply online by clicking the "Apply now" button.

Explore your specialties. Expand your possibilities.

Nearest Major Market: Detroit